Terms and Conditions of Use of Chocodate.fr Website

Access to this Website and the use of information on it is subject to these Terms and Conditions of Use. You should carefully read these Terms and Conditions of Use. By proceeding further, you will be deemed to have accepted them. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.

Definitions

In these Terms and Conditions of Use, the following terms shall have the meanings indicated:

  • "Terms and Conditions of Use" - means the terms and conditions of use of this Website herein contained;
  • "chocodate.fr" - means the online shop of chocodate.fr, owned by Fine Riviera Trading.
  • "chocodate.fr Website" and "Website" mean this website, being a website accessible at or via any or all of the following internet addresses: owned by Fine Riviera Trading.
  • "Privacy Policy" means our statement of practice as regards the privacy and security of your information when accessing and/or using this Website and any of the features hereon.
  • "you" means any and all persons accessing or using this Website and/or availing of any information and/or services available on or via this Website;

Governing Law & Jurisdiction

  • Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
  • United Arab of Emirates is our country of domicile.
  • Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
  • If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. 
  • The cardholder must retain a copy of transaction records and Merchant policies and rules.

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Refund & Cancellation Policy

  • Refunds will be done only through the Original Mode of Payment.
  • All returns must be postmarked within 30 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached. Delivery of wrong product or delivery of defective product all entitles to Refund/Exchange

  • To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number and the return adress After receiving a RMA number, place the item securely in its original packaging, and mail your return to the adress.

  • After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least  7  days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Method of Payment

  • We accept payments online using Visa and MasterCard credit/debit card in EUR and USD.

Intellectual Property Rights

Other than the content you own, under these Terms, Fine Riviera Trading and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.

Restrictions

You are specifically restricted from all of the following

  • publishing any Website material in any other media;
  • selling, sublicensing and/or otherwise commercializing any Website material;
  • publicly performing and/or showing any Website material;
  • using this Website in any way that is or may be damaging to this Website;
  • using this Website in any way that impacts user access to this Website;
  • using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
  • engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
  • using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being access by you and Fine Riviera Trading may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.